GENERAL TERMS OF USE AND PURCHASE
Last updated: 3 February 2026
1. Identification of the owner
In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), you are informed that this website is owned by:
- Owner: Tools Place, S.L.
- Trade name: Blizzcool
- Tax ID (CIF): B42669192
- Registered office: Carrer Segorbe, 45, P. I. Carrús, 03206 Elche (Alicante)
- Activity: Retail sale by mail order or via the Internet
- Email: info@blizzcool.es / info@toolsplace.es
2. Purpose and scope
These General Terms and Conditions govern access to, browsing and use of the website blizzcool.es, as well as the conditions under which products are purchased through it.
Placing an order implies express acceptance of these General Terms and Conditions.
3. Users
Access to the website is free of charge and unrestricted.
Products may be purchased both by end consumers (B2C) and by businesses or professionals (B2B).
Users undertake to use the website diligently and in accordance with the law in force.
4. User registration
To make purchases, it may be necessary to create a user account.
Users guarantee that the information provided is true, complete and up to date, and are responsible for keeping it safe and confidential.
5. Purchase process
The purchase process is carried out electronically through the website and includes:
- Selection of products
- Confirmation of the cart
- Entry of billing and shipping details
- Selection of the payment method
- Confirmation of the order
Once the order has been placed, the user will receive a confirmation by email.
6. Prices and taxes
All prices are shown in euros (€) and include applicable taxes, unless expressly stated otherwise.
Shipping costs will be shown before the purchase process is completed.
Blizzcool reserves the right to change prices at any time, without affecting orders already confirmed.
7. Payment methods
The available payment methods will be indicated during the purchase process.
Blizzcool does not store bank or credit card details.
8. Shipping
Shipments are made within the European Union.
Various carriers are used, selected according to the destination area and the type of order.
Delivery times are estimates and may vary for reasons beyond Blizzcool’s control.
9. Right of withdrawal (consumers only)
In accordance with current legislation, consumers have a period of 14 calendar days from receipt of the product to exercise their right of withdrawal, without having to give any reason.
To exercise this right, the user must notify it in writing to the email addresses indicated.
The cases provided for by law are excluded from the right of withdrawal.
10. Returns
Products must be returned in perfect condition and, where possible, in their original packaging.
Once the return has been received and checked, a refund will be made using the payment method used.
11. Warranties
The products sold comply with current regulations and are covered by the applicable legal warranty, which differs depending on whether the buyer is a consumer or a professional.
12. Liability
Blizzcool shall not be liable for:
- Interruptions to the service due to technical reasons or force majeure
- Improper use of the website by the user
Nothing in these terms limits the rights granted to consumers by law.
13. Intellectual and industrial property
All content on the website (texts, images, logos, designs, software, etc.) is the property of Blizzcool or of third-party licensors and is protected by intellectual and industrial property legislation.
Its reproduction, distribution or modification without express authorisation is prohibited.
14. Data protection
The processing of personal data is governed by the Privacy Policy, available on the website.
15. Third-party links
The website may contain links to third-party pages. Blizzcool accepts no responsibility for the content or policies of those sites.
16. Changes to the terms
Blizzcool reserves the right to amend these General Terms and Conditions at any time. Amendments will apply from the date of their publication.
17. Applicable law and jurisdiction
These Terms and Conditions are governed by Spanish law.
In the event of a dispute, and where the user is not a consumer, the parties shall submit to the Courts and Tribunals of Alicante.
Where the user is a consumer, the provisions of consumer protection legislation shall apply.